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Affirmative Insurance Services, Inc. is an independent insurance agency and policy administrator that handles marketing, actuary work and claims for a number of insurance carriers. It is a division of Affirmative Insurance Holdings, Inc. and specializes in non-standardized personal auto insurance. It operates mainly from its two offices at Dallas and Chicago, and caters to the insurance needs of individuals in the states of Indiana, Illinois, Missouri, New Mexico and Texas.
Affirmative Insurance extends its activities through a network of agents who work independently and bring in the business. Affirmative Insurance agents can log in on the website and conduct transactions.
Depending on the state and the carrier, Affirmative Insurance offers coverage for liability, collision, comprehensive, non-owner, medical payments, uninsured motorists, underinsured motorists, special equipment package and rental. Discounts are given to customers with good driving records and good student record, individuals opting for multi car coverage, individuals who have taken a defensive driving course and automobiles equipped with anti-theft mechanisms.
A policy holder can log in and make payments, register claims, renew policies, get reinstatements and obtain endorsements. Payments can be made by telephone by using the toll free number and the 24-hour billing hotline.
Affirmative Insurance claims to be a customer-friendly company and to provide its prospects and customers with quick and reliable service. The service includes low down payments, coverage without delay, acceptance of credit cards for payments, no delays in SR-22 filings, fast ID processing, coverage for towing and rental as well as discounts for qualifying applicants. In the event of an accident, policy holders can call the specified hotline number and report claims.
Prospective customers can get a quick online quote by filling a short online form. Prospective customers living in the area of operation can visit the website and click on their state in order to learn about the types of coverage available to them. They can also use the agent locator to find an Affirmative Insurance agent.